Privacy Policy

1. Who We Are

Moonybe (“Company”, “we”, “us” and “our”) respects the privacy of its users accessing its website at www.moonybe.com (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.

The Company has adopted this Privacy Policy, in compliance with the provisions of applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it and the steps we take to protect it.

The Company has provided this Privacy Policy to familiarise you with:

a) The type of data or information that you share with or provide to Company and that Company collects from you;

b) The purpose for collection of such data or information from you;

c) Company’s information security practices and policies; and

d) Company’s policy on sharing or transferring your data or information with third parties.

e) Our website address is: https://moonybe.com.

2. Collection of Information

The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.

Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

a) Your user name along with your password;

b) Your name;

c) Your address;

d) Your telephone number;

e) Your e-mail address or other contact formation;

f) Your date of birth;

g) Your gender;

h) Information regarding your transactions on the Website, (including sales or purchase history);

i) Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;

j) Any other Information that you provide during your registration process, if any, on the Website

Such Personal Information may be collected in various ways including during the course of you availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with Company’s customer service by phone, email or otherwise or posting user reviews on the items available on the Website.

You represent that the Personal Information you provide to us from time to time is and shall be correct, current and updated and that you have all the rights, permissions and consents to provide such information. Your providing the data/ information and the Company’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third -party agreement, laws, judgments, orders or decrees.

When you leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.1 Purpose and Usages of Personal Information

Information provided by you is used only:

a) To facilitate your use of the Website;

b) To respond to your concerns, inquiries or address your requests for information about the various services we offer;

c) To provide you with information about Company’s services/products and send you information, materials and offers from the Company;

d) To send you important information regarding the Website, changes to Company’s terms of service and various policies and/or other miscellaneous information;

e) To send you surveys and marketing communications that the Company believes may be of interest to you;

f) To personalize your experience on our Website;

g) To complete and fulfill your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service;

h) To administer product downloads;

i) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);

j) To improve the services, content and advertising on the Website;

k) To protect the integrity of the Website; and

l) To comply with legal requirements and disclosures provided under the laws of India.

2.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.3 Cookies

If you leave a comment/ review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use traffic log cookies to identify which pages are being used. This helps Us analyze data about webpage traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

2.4 Embedded Content From Other Websites

The Website may provide third party information and links to other websites that are not affiliates of or operated or controlled by the Company including but not limited to payment gateways or social networking websites. The Company is not responsible for any form of transmission, whatsoever, received by you from any third party website and accordingly does not make any representations concerning the privacy practices or other policies of such third party websites. Under no circumstances shall the Company be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any User Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.

3. How Long We Retain Your Data

If you leave a review, the review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

4. What Rights You Have Over Your Data

If you have an account on this site, or have left a review, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

5. Additional Information

5.1 How We Protect Your Data

The security of your Information is very important to the Company. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us and you will not hold us responsible for any breach of security or the disclosure of Information unless we have been grossly and wilfully negligent.

We may enter into an agreement with third parties (in or outside of India) to store your Information. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information / data.

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

In the event of any breach of your Personal Information, the Company will, without unreasonable delay, notify you of it by email and take appropriate measures in compliance with the provisions of applicable laws.

6. Important Disclaimer

Although the Company provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.

7. Change in Privacy Policy

This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.

8. Further Acknowledgement

You hereby acknowledge and agree that this Privacy Policy:

a) is clear and easily accessible and provide statements of Company’s policies and practices with respect to the Information;

b) provides for the various types of personal or sensitive personal data of information to be collected;

c) provides for the purposes of collection and usage of the Information;

d) provides for disclosure of Information; and

e) provides for reasonable security practices and procedures.